T-Mobile Annoyances
I have been trying to order a new mobile phone over the web for delivery in MA, as I proposed earlier. However, I have been running into problems. I get through most of the transaction, hit the "order" key, and I got the error message "We're sorry, but we are currently unable to process your order online. Please visit one of our retail stores to complete your order."
I tried this on two different browsers (Opera and IE), with the same problem. I wonder if the web page is checking the IP address of the computer that is placing the order, and is noting a mismatch (computer in Canada, and delivered to MA). If so, I'm really annoyed. As friends have pointed out, trying to get a phone set up remotely isn't that unusual of a situation, if you're moving.
So do folks have any guesses if this might be the case? If so, any recommendations on how to use proxy servers etc. to spoof a MA address? Or would you not trust such a system for secure transactions?
posted by Bats @ 9:11 AM
2 comments
2 Comments:
It could definitely be the case. I know our shop has such code in it. I would probably call them if you can find a number. Have all the information from the website, and they'll be entering it in the same form most likely, but it might work for them.
It appears that IP address checking was the problem--JMD helped me out by filling out the web forms over the phone, and it went through just fine. BlackBerry Pearl should hopefully be waiting for me when I get to Boston! Woot!
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